Pathfinder Services evolves in surprising directions to meet Indiana’s changing needs

Of all of the organizations we have researched for this anniversary series, Pathfinder Services of Huntington, IN, has evolved the most dramatically over its 47-year history (the last five as a charter member of NeighborWorks America). And it is among the most diverse as it reaches across sectors – housing, education and job creation to name just a few – to serve its community and fund its programs. Its story is a tale of flexibility, nimbleness and a willingness to take calculated risks.

The roots of the organizations extend back to 1966, when it began as a local affiliate of the Indiana Association for Retarded Children. At the time, a movement was sweeping the country to de-institutionalize people with developmental disabilities – allowing them to live at home, instead of being warehoused in “asylums.” A group of parents in Huntington recruited supporters and funding, then opened a school (“mainstreaming” had not yet arrived to public education) and a sheltered workshop that offered training and employment.

The organization grew rapidly in the following years, including its first foray into housing, when it opened a halfway house for individuals transitioning to independence. But it wasn’t until the early ‘80s that the organization began to widen its focus to serve the community at large – first, persons with all types of disabilities, and then the broader “collective.”

Transitioning from a focus on disability to broader community development 

John Niederman (light green jacket) mixes with local residents.

“The change in orientation began when the ‘movement’ (for disability rights) began focusing more on integration,” explains John Niederman, who has served as president of the organization since 1985. “Inclusion became a core value, and research showed that too often, people in the community thought of us as ‘that place down the street.’ One of the best ways to integrate is to develop assets – to plug ‘service gaps,’ if you will – that benefit the community as a whole.”

Just before Niederman’s arrival, the organization changed its name to Pathfinder Services, reflecting that broader mission. “We see ourselves as providing the pathways to improve residents’ lives,” he explains. Today, its services include:

• Affordable child care.

• Employment generation, including interview coaching, job training and placement assistance.  In fact, through its “outsource manufacturing” division, individuals with disabilities and others in need of a stable working environment provide businesses with services ranging from assembly to packaging. It’s a win-win-win for all involved: Businesses receive quality work at reasonable cost, Pathfinder earns revenue that funds its programs and employees are able to support themselves while gaining valuable skills. (Pathfinder is a bit of a trailblazer when it comes to creatively leveraging its core competencies to generate income – including product sales and consulting. A future blog post will focus on this topic; sign up in the field to the right of this feature to receive articles in your inbox!)

• Training in personal financial management, including educational courses and assistance in setting up individual development accounts (IDAs) to encourage savings. Reflecting its highly responsive organizational culture, it offers a tailored version of its IDA program customized for newly re-settled refugees, to help them buy a home, start a business or go to school. (Surprisingly, nearby Fort Wayne is thought to have the largest number of Burmese refugees in the United States!)

• Housing-related services ranging from development of low-income housing, homebuyer training (including a recent session offered in Burmese) and assistance with home rehab.

Niederman is proud of the fact that in 1996, Pathfinder became the first and only organization in Indiana to receive funding for its housing initiatives from the newly established rural component of the Local Initiatives Support Corporation (LISC), and is one of the USDA’s highest-volume partners when it comes to assisting low- to moderate-income individuals apply for rural-oriented "502 direct mortgage loans."

Building social connectedness

A sign promotes one of the
block parties organized by
Pathfinder staff

One of Pathfinder’s more recent community-development initiatives is an outreach program to foster “social connectedness” in targeted neighborhoods. The organization started in an urban neighborhood of Fort Wayne, with the help of a grant from the Indiana Association for Community Economic Development, funded by JP Morgan Chase Bank.

Pathfinder focused on one particular zip code with a population of 17,000, where residents broke into small groups to identify quality-of-life goals on which they most wanted to focus; those that attracted the most support were selected. A strategic plan was drafted to guide the democratically chosen steering committee, which meets every other week. The committee decided that it will not run its own activities, but will instead support and promote existing neighborhood groups and associations through mini-grants and a Facebook page that keeps everyone informed, connected and involved. Pathfinder provides staff to help coordinate the effort and acts as a fiscal agent, working to help identify funding sources.

With “aging in place” a growing trend for older communities, the organization is now moving into the Drover Town neighborhood of rural Huntington, with the encouragement of the town's mayor..

“We received a planning grant from the Indiana Housing and Community Development Authority to develop ‘communities for a lifetime,’ which means making it possible for residents to stay there as long as they want, regardless of age or disability,” explains Jan Baumgartner, community connections director and recipient of a professional certificate in neighborhood revitalization from NeighborWorks America. Increasingly, research is showing that resiliency through social connections is as important as factors such as affordable housing when it comes to the feasibility of aging in place. Consider, for example, a new study from the University of Michigan that found that people who felt connected to their neighbors suffered significantly fewer strokes.

Each community must be approached differently, says Baumgartner, with residents choosing what to focus on and how to operate.

“We’re a facilitator…an enabler,” says Baumgartner. “We’re here to help the people who live in our service areas tap into the resources they need to fully exploit their own strengths.”

Written by Pam Bailey, communications writer for NeighborWorks America. She would love for you to post your own stories and comments!

Rhode Island group capitalizes on ethnic diversity to strengthen local economy

It was the late 1970s, and the United States was embroiled in the Vietnam War, bringing an influx of refugees to the country. Providence, Rhode Island, was one of the early magnets for the stream of Vietnamese and Cambodian immigrants, due in part to its central coastal location, relatively affordable cost of living and accessibility of support services.  With the economy slumping and redlining rampant, however, the community struggled to adapt.

“Integrating all of these new arrivals was a challenge at a time when our local economy was in a crisis,” recalls Sharon Conard-Wells, one of a group of volunteers who organized around the need to assure that affordable housing was available to everyone. “The federal government had just begun offering a zero-down payment program for new homeowners, so we mobilized to bring some of those funds to our city.”

Thus, the group that would become West Elmwood Housing Development was born – first just a loose, volunteer effort, then an official nonprofit in 1986 and finally, a charter member of NeighborWorks America in 1998 – making 2013 its 15th anniversary as a member of the network.

“I had seen the value that being a member of NeighborWorks America brought to an organization,” recalls Conard-Wells, who later became the group’s executive director. “Knowing how politics works was enough to get us money, but NeighborWorks America affiliation offered two other benefits money can’t buy – professional development, and a national network that broadens your base. I wanted that for West Elmwood.”

Hub for immigrants

The “West End” community of Providence, which the organization primarily serves, has changed in many ways since those early years – including a slight decline in residents from 14,186 in 2000 to 13,844 in 2010. But what has continued to grow is its cultural diversity. Fifty-seven percent of its residents today are Hispanic, 18 percent are black, 11 percent are Asian and 32 percent are “other” or a combination. What is even more defining about the community is that nearly 40 percent of West End residents were born outside of the United States (compared to just 13 percent across the state and nationwide).  According to the Dorcas International Institute of Rhode Island, the influx of refugees over time has shifted from Southeast Asians and Liberians to (in the last five years) a more diverse mix from Bhutan, Burma, Central Africa (Congo, Central African Republic and Burundi), East Africa (Ethiopia and Eritrea) and Iraq. Two-thirds of the residents speak a language other than English at home.

That reality about the community it serves has led West Elmwood in some innovative directions in its quest to serve its constituents. One of its current initiatives is called the Sankofa Project – named for a word from Ghana that means, literally, “go back (to the past) and get it.” For the West End community, that means capitalizing on residents’ family and cultural backgrounds to solve local problems.  

“For example, residents of the West End community currently have limited access to affordable, fresh, culturally desirable foods,” explains Rachel Newman Greene, director of partnerships and community projects. “In fact, I’d call West End a food desert. There is no full-service supermarket, and while there is a farmer’s market, it’s not affordable and doesn't cater to an ethnically diverse population.”

Food desert to cultural marketplace

The goal of the Sankofa Project is to fill that gap, while also providing a source of local income. The centerpiece of the project is the transformation of 30,000 square feet of land into a mixed-use development featuring: 

• affordable rental housing  (50 one- to three-bedroom units).

• an agricultural space that includes both community gardens and small farms/microbusinesses. 

• a “world market” with booths for selling the agricultural goods as well as crafts, tailored clothing and other locally made products.

• a community building.

Garmei Mawolo (left), originally from Liberia, and another
 gardener sell their produce at one of West Elmwood's farmers’
markets. They are selling (from left to right) sour leaf
 (red sorrel), habanero peppers, Malabar (water) spinach,
squash tendrils and leaf amaranth (m’chicha).

“I don’t know of any other organizations that have a project like this on such a large, contiguous space,” says Angie Bannerman, chair of the committee in charge of the initiative and a West End resident for 36 years. 

Identifying and acquiring that much vacant land is a challenge in the Northeast, and in the beginning of its work, the organization focused on individual lots on which it renovated old buildings for offices or lofts, converted them into community gardens or leased them out for small farmers’ markets. However, the West End community was “blessed” by stretches of formerly industrial properties, now abandoned, and over time it was able to gradually acquire the property for the ambitious Sankofa Project with the help of a state land bank. 

 “We’re designing this to be the main social focus of the community – a gathering place that will feel familiar to immigrants who come from more market-based cultures, while also improving their diets and developing entrepreneurial sources of income by attracting people from throughout the city and state,”  says Greene.  

Phase 1 of the project, a small tree farm, already is funded and complete. Phase 2, now underway, encompasses rented lots for planting, including two greenhouses, and a seasonal farmers’ market designed to begin establishing a customer base. The rest of the agricultural and market development will follow, and the final, fourth stage will be the housing (targeted for completion in the spring of 2015). 

“Of course, we offer a lot of other services, such as financial counseling and programs for youth that use hip hop to encourage self-esteem,” says Conard-Wells. “The constant is our commitment to recognizing and celebrating their diversity, and sticking with them for the long term. So, for instance, when residents complete our homebuyer education programs, we don’t give them a graduation certificate. We give them a ‘friend-for-life’ certificate.”